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SHIPPING POLICY

Shipping Overview

At AGarmentGallery, we take pride in delivering your carefully curated fashion selections with efficiency and care. Our team processes orders with meticulous attention to detail, ensuring that every item—from timeless outerwear to versatile everyday essentials—is packaged securely to maintain its quality during transit. We partner with trusted carriers to provide reliable shipping services tailored to your needs.

Shipping Timeframe

Orders are typically processed within 1-3 business days, excluding weekends and holidays. Delivery times vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. We recommend placing orders ahead of special occasions to account for potential transit variations.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $0-$60
Free Shipping (10-15 Business Days): $60-$9999

Shipping fees are automatically calculated at checkout based on your order total and destination. Promotional periods may include temporary adjustments to these rates.

Shipping Regions

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. During checkout, our system will verify whether we can deliver to your address. Some remote locations or areas with customs restrictions may be excluded from service. For specific inquiries about your region, please contact our support team before placing your order.

Order Tracking

Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor your package's journey. Our tracking portal provides real-time updates from the carrier, including estimated delivery dates. If you haven’t received tracking information within 5 business days of ordering, please check your spam folder or contact us for assistance.

Delayed or Lost Shipments

While we strive for seamless deliveries, occasional delays due to weather, customs inspections, or carrier issues may arise. If your shipment exceeds the estimated delivery window by more than 5 business days or shows no tracking updates for 7 days, please email [email protected] with your order number. Our team will investigate promptly and keep you informed throughout the resolution process.

Customs & Import Duties

International shipments may be subject to customs fees, import taxes, or other charges imposed by your local authorities. These costs are the responsibility of the recipient and are not included in your order total. We recommend consulting your country’s customs office to estimate potential fees before ordering. While we declare accurate package values to comply with regulations, we cannot influence customs decisions or reimburse incurred charges.
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